Refund Policy

Last updated: January 26, 2025

14-Day Money-Back Guarantee

At ESL PLUS, we want you to be completely satisfied with our service. If for any reason you are not satisfied, you may request a full refund within 14 days of your purchase date.

No questions asked. No conditions or restrictions apply.

How to Request a Refund

To request a refund, please contact us at:

• Email: support@eslplus.com
• Subject: Refund Request

Please include the following information in your request:

• Your account email address
• Your order number or transaction ID
• Date of purchase
• (Optional) Brief reason for refund request

Refund Processing Time

Once your refund request is received and approved, the refund will be processed within 5-7 business days.

The refund will be credited to your original payment method used for the purchase.

You will receive a confirmation email once the refund has been processed.

What Happens After Refund

• Your premium membership or subscription will be cancelled immediately upon refund.
• You will retain access to free features of ESL PLUS.
• Any posted job listings or applications made during the subscription period will remain visible.

Payment Method Specifics

Depending on your payment method, the refund may take additional time to appear:

• Credit/Debit Card: 3-5 business days after processing
• PayPal: 1-2 business days after processing
• Bank Transfer: 5-7 business days after processing

Questions or Concerns

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact our support team:

• Email: myungdae.cho@gmail.com
• Phone: +82-10-9744-5425
• Response time: Within 24 hours (business days)

Policy Changes

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of ESL PLUS after any changes constitutes acceptance of the updated policy.